Shipping & Returns

Last updated: August 20, 2026

Shipping (United States)

• Cost: free tracked shipping on every order.
• Processing: orders are processed within 1–2 business days.
• Shipping origin: our US warehouse — no overseas transit.
• Delivery: 5–8 business days after processing.
• Tracking: you'll receive a tracking number by email as soon as your order ships — track it anytime at utiliday.com/track.

Returns & 30-day money-back guarantee

Try it for 30 days from the day your order arrives. If you're not happy, we'll refund you in full — no forms, no hassle:

• Email support@utiliday.com with your order number and the word "Return".
• We'll reply within 1 business day with instructions.
• Return shipping: if an item needs to be sent back, the cost of return shipping is covered by the customer. Your refund always covers the full product price.
• Once processed, refunds go back to your original payment method (3–5 business days depending on your bank).

Damaged or lost packages

If your order arrives damaged or doesn't arrive at all, email support@utiliday.com — we'll send a replacement or refund you in full.